I researched eye physicians because a family member needed a new doctor and suffers panic attacks. As his advocate, I made the appointment and explained his history to the staff. At the visit, every staff person was knowledgeable, pleasant and caring. The doctor was accommodating and thorough. The practice takes the time needed to evaluate each patient. Afterward, the optical technician was patient, knowledgeable and very pleasant. Since that time, I have had a need to take my family member to Will's Eye for a second opinion. Although there is likely nothing that can be done for this one eye and his condition, the office understood the desire to obtain a second opinion. JENNIFER, the administrator, took exceptional care and concern with me as his advocate. She expedited a referral, discussed concerns, and went ABOVE and BEYOND to explain Sharecare to Will's Eye, a program that would seamlessly allow shared ophthalmological information about my family member with ease. As a medical assistant and practice manager having 30 years' experience myself, I was sincerely impressed with JENNIFER's concern, knowledge, consideration, and obvious love for her position and career in Ophthalmological Services. I hope that this review reaches Dr. Scimeca, as he should certainly be made aware of JENNIFER'S and the entire staff's exceptional demeanor, administration and care! We will be seeing you soon for follow up!